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Shipping & Returns

 

FREE Standard Shipping on all orders

We promise to keep your shopping experience easy and hassle free. That is why we offer FREE standard shipping to UK mainland on all orders. We normally process our orders within 24 hours and use leading courier services for our shipments, so you can expect your parcel to arrive in 2 to 4 working days. 
 

FREE Express Shipping on orders over £25

We offer FREE express shipping on all orders over £25. We use next day parcel service for all express orders. 

  • Orders received before 10am on weekdays are shipped out on the same day through next day parcel service. In most cases, you will receive the parcel the next day.
  • Orders received after 10am on weekdays will be shipped out on the next working day via next day parcel service. 
  • Orders received on Friday after 10am will be sent out on Monday through next day parcel service.  

Returns

If you are reading this, it is likely you ordered a product from us and for that we owe you a big Thank You!!

Nothing makes us jump with joy than a happy FOOGO green customer and we take every effort to ensure you are satisfied with your products and they reach you in excellent condition. But there are somethings you might want to know..

  • You can cancel an order any time before shipment. Just write to us using the contact form.
  • If you are not satisfied with your product, we want to set it right as soon as possible. Use the contact form within 28 days from the date of order to arrange returns and we will issue a refund as soon as possible. 
  • We are happy to pay the return shipping cost if the return is as a result of our error (incorrect or defective item).