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Shipment & Returns

 

Shipping

We promise to keep your shopping experience easy and hassle free. That is why we offer FREE standard shipping to UK mainland on all orders. We use leading courier services for our shipments and you can expect your parcel to despatch in 3 to 5 days. 

** Please note, due to ongoing pandemic, courier delivery services are impacted and delivery times may be slightly longer than usual ** 

Returns

If you are reading this, it is likely you ordered a product from us and for that we owe you a big Thank You!!

Nothing makes us jump with joy than a happy FOOGO green customer and we take every effort to ensure you are satisfied with your products and they reach you in excellent condition. But there are somethings you might want to know..

  • You can cancel an order any time before shipment. Just write to us using the contact form.
  • If you are not satisfied with your product, we want to set it right as soon as possible. Use the contact form within 28 days from the date of order to arrange returns and we will issue a refund as soon as possible. 
  • We are happy to pay the return shipping cost if the return is as a result of our error (incorrect or defective item).